Terms of Service

You must be at least 18 years old and able to form a binding contract to use Storlox. You are responsible for the information you provide and for keeping it accurate and up to date.

• Credentials. You are responsible for safeguarding your login credentials and for all activity that occurs under your account.
• Notification. Notify us promptly at [email protected] if you suspect any unauthorized use of your account.
• Team members. If you invite collaborators, you are responsible for their access and for ensuring they comply with these Terms.

Paid features of the Service are billed on a subscription basis. By subscribing, you authorize us and our payment processors to charge your payment method on a recurring monthly or annual cycle until you cancel.

• Free trial. New accounts may include a 14-day free trial. Your storefront will not publish until you subscribe to a paid plan.
• Renewals. Subscriptions renew automatically at the then-current price for your plan and billing cycle unless canceled before the renewal date.
• Cancellation. You may cancel at any time from your dashboard. Cancellation takes effect at the end of the current billing period, and you retain access until then.
• Taxes. Fees are exclusive of taxes, which you are responsible for where applicable.

Except where required by law, payments are non-refundable and there are no refunds or credits for partial billing periods.

You retain all rights to the products, media, copy, customer records, and other content you upload or generate through the Service (your “Content”). You grant Storlox a worldwide, non-exclusive license to host, process, transmit, and display your Content solely as needed to operate and improve the Service.

You are solely responsible for your Content, your storefronts, the goods and services you sell, and for complying with all laws that apply to your business — including consumer-protection, tax, product-safety, and advertising regulations.

You agree not to use the Service to:

• Sell goods or services that are illegal, fraudulent, or that infringe the intellectual-property or other rights of any third party.
• Upload malware, attempt to gain unauthorized access to the Service or other tenants’ data, or interfere with the platform’s integrity or performance.
• Transmit unsolicited communications, harvest data, or violate the privacy of shoppers or third parties.
• Reverse engineer, resell, or provide the Service to third parties except as expressly permitted in writing.

We may suspend or terminate accounts that violate this section or that create risk or legal exposure for Storlox or other merchants.

The Service, including its software, design, themes, trademarks, and documentation, is owned by Storlox and protected by intellectual-property laws. These Terms grant you a limited, non-transferable, revocable right to use the Service; they do not transfer any ownership to you. Feedback you provide may be used by us without obligation to you.

We work hard to keep the Service reliable and available, and we operate it on a global edge network with automatic scaling and security controls. However, the Service is provided on an ongoing basis and may occasionally be unavailable for maintenance, updates, or reasons beyond our control. We do not guarantee uninterrupted or error-free operation except as set out in a separate service-level agreement, where applicable.

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you breach these Terms, if required by law, or if continued provision of the Service is no longer commercially reasonable. Upon termination, your right to use the Service ends. We will make your data available for export for a reasonable period as described in our Privacy Policy, after which it may be deleted.

To the maximum extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

To the maximum extent permitted by law, Storlox will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill. Our total liability arising out of or relating to the Service will not exceed the amount you paid us in the twelve months preceding the event giving rise to the claim.

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

Questions about these Terms? Reach us at [email protected].